Privacy Policy

Maison Vandoorne (“we”, “our”, “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:Personal information: name, email address, billing and shipping address, phone number.Payment details: processed securely through third-party payment providers (we do not store card information).Account information: if you create an account with us.Technical data: IP address, browser type, device information, and cookies for site performance and analytics.

2. How We Use Your Information

We use your information to:Process and fulfil your orders.Communicate with you about your purchase or account.Send marketing updates (only if you’ve opted in).Improve our website, services, and customer experience.Comply with legal and tax obligations.

3. Sharing Your Information

We only share your data with trusted third parties necessary to run our business, such as:Wix.com Ltd (website hosting and store management)Payment processors (e.g., PayPal, Stripe)Shipping and delivery partnersAnalytics services (e.g., Google Analytics)All partners comply with data protection regulations and use your data only as necessary to provide their service.

4. Cookies

Our website uses cookies to:Enable essential site functions (like shopping cart and checkout) Improve performance and user experienceTrack analytics and marketing performance. You can manage or disable cookies through your browser settings.

5. Data Retention

We retain personal data only as long as necessary to fulfil your order, comply with legal obligations, and resolve disputes.

6. Your Rights

Under UK GDPR, you have the right to:Access, correct, or delete your personal data.Withdraw consent for marketing communications.Request data portability. To exercise your rights, contact us at:📧contact@maisonvandoorne.com

7. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.9. Contact UsFor questions about this Privacy Policy or your personal data, please contact us at:

Maison Vandoorne📍 Manchester, United Kingdom📧 contact@maisonvandoorne.com